You may have found success by applying automation ad hoc, but most companies haven't been able to scale these benefits across the enterprise. Whether due to a lack of skilled talent or a clear vision from the top, automation investments are proliferating without ever reaching their true potential.
To succeed, you need an enterprise-wide approach. This means not only improving processes with AI, but designing new learning processes around it. It's a new way of working, supported through organizational change and continual reskilling.